Betting Rules

General betting conditions

You must have an active account and be legally permitted to use online gambling services in your location. You are responsible for providing accurate, complete and current account information and for keeping your login details secure. An account may only be used by the person to whom it is registered. You must not allow another person to access or use your account, and you must not place bets on behalf of another person.

All bets are subject to the rules displayed on the relevant betting or game screen at the time the bet is placed. These rules may include available markets, odds, stake requirements, minimum or maximum values, event conditions, game instructions and settlement methods. Product-specific rules apply where they relate to a particular bet or game. If there is a conflict between these rules and the applicable Terms and Conditions, the Terms and Conditions will generally govern.

Before confirming a bet, check the selection, stake, odds or price, potential return and any other details shown on screen. A bet is normally considered accepted only when the platform confirms that it has been recorded. A request to place a bet is not, by itself, proof that the bet has been accepted. You should retain any confirmation or reference displayed in your account.

• You are responsible for reviewing your bet before submission.
• Do not place a bet if the displayed information is unclear, incomplete or appears incorrect.
• A bet may be declined, restricted, suspended or cancelled where permitted by the applicable rules.
• Only bets successfully recorded by the platform are eligible for settlement.
• You must not use the service for unlawful activity, fraud, market manipulation or any other prohibited purpose.

Account and payment responsibility

Payments, withdrawals and wagering activity may be subject to identity, age, location, financial or other verification checks. You may be asked to provide information or documents before an account can be used fully or before funds can be withdrawn. Information supplied during verification must be complete, current and genuine. Where an account is closed, suspended or restricted, bets and balances may be handled in accordance with the Terms and Conditions and applicable law.

Odds, prices and bet acceptance

Odds and prices may change before a bet is accepted. The odds or price applying to a bet is the one confirmed by the platform, subject to any specific rule shown for that product. Where a bet is placed using an incorrect price because of an obvious error, technical fault or other mistake, the bet may be reviewed and corrected or cancelled in accordance with the relevant rules.

Bizzo Casino may apply reasonable controls to betting activity, including limits on stakes, markets, selections, accounts or payment methods. Any limits that apply should be considered before a bet is confirmed. A displayed maximum does not guarantee that a particular stake will be accepted, as acceptance may depend on account status, market availability, verification and other operational factors.

A bet may be rejected or voided if it is affected by a system error, duplicated submission, interrupted connection, incorrect market information or another material irregularity. If a bet appears to have been accepted more than once because of a display or connection issue, check your account history rather than submitting another bet. Platform transaction records may be used when reviewing what occurred.

Prohibited or irregular betting activity

You must not attempt to gain an unfair advantage through automated access, software interference, collusion, exploiting an error, using another person's account or manipulating a game, market or outcome. You must not use funds obtained unlawfully or engage in conduct that may compromise the integrity of the service. Suspected irregular activity may lead to a delay, investigation, cancellation of affected bets, account restriction or other action allowed by the Terms and Conditions.

• Do not use bots, scripts or other unauthorised software to access the service.
• Do not share, sell, transfer or permit access to your account.
• Do not attempt to exploit pricing, settlement or technical errors.
• Do not interfere with games, markets, results or the operation of the platform.
• Co-operate with reasonable checks relating to account activity and transactions.

Settlement, cancellations and results

Bets are settled using the official result or outcome determined under the rules for the relevant product. For event-based betting, the applicable rules may identify which result source is used, when an event is considered complete and how postponed, abandoned, interrupted or rescheduled events are handled. For casino games, settlement is normally based on the result generated and recorded by the relevant game system.

If an event or game outcome is changed after settlement, the original settlement will generally remain in place unless the specific rules or applicable law require a different approach. Where a result cannot be determined under the applicable rules, the affected bet may be cancelled or settled in another stated manner. A market may also be suspended while an outcome, result or potential irregularity is reviewed.

• A void or cancelled bet normally returns the stake, unless a product-specific rule says otherwise.
• A winning bet is paid according to the confirmed odds, price or game rules that applied when it was accepted.
• A losing bet is settled against the applicable result or outcome.
• Each part of a multiple or combined bet may be treated according to the rules for that bet type.
• Unsettled bets may remain pending until the relevant event or game has been completed and verified.

You should review your account history after placing a bet and after an event or game has been completed. If you believe a bet has been settled incorrectly, raise the issue through the available support process with the relevant bet reference, date and details. Reviews are carried out using the records available to the operator and the rules that applied to the bet.

Cancellations and account changes

A request to cancel or change a bet may not be available once the bet has been accepted. If cancellation or amendment is offered, it may be subject to eligibility conditions, timing, market status and technical availability. Closing an account does not automatically cancel accepted bets or remove obligations connected with outstanding transactions. Account closure and self-exclusion are separate from ordinary bet cancellation.

Technical issues, disputes and responsible betting

Online services depend on internet connections, devices, software, payment systems and other technology. Bizzo Casino is not responsible for a bet that was not successfully received because of a connection failure, device problem, browser issue or other event outside reasonable control. If the platform confirms a bet and the account history records it, that record may be treated as evidence of acceptance, subject to review under the applicable rules.

If a game or betting interface stops responding, do not repeatedly submit the same action. First check your account history and balance. A game round or bet may have been recorded even if the result was not immediately displayed. Any affected transaction can be reviewed using the platform's records, game logs and other relevant information.

Raising a concern

If you have a question about acceptance, settlement, a transaction or a technical issue, use the support contact options made available on the website. Include enough information to identify the matter, such as your account details, bet or game reference, date, amount and a clear description of the concern. Do not include your password or share sensitive security information.

Concerns are reviewed in line with the applicable complaints process, Terms and Conditions and Australian legal requirements. Keep copies of relevant confirmations, screenshots and account records. If a matter cannot be resolved through the initial review, further escalation options may be available under the operator's complaints procedure or through an appropriate external body.

Responsible play

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play, decide how long you will play and stop when your limit is reached. Never chase losses, gamble with money needed for everyday expenses or play when affected by alcohol, stress or other factors that may affect your judgement.

• Set personal deposit, spending or session limits where available.
• Take regular breaks and monitor how much time and money you spend.
• Do not borrow money or use credit to continue gambling.
• Use available time-out, account restriction or self-exclusion options if gambling is becoming difficult to control.
• Seek independent support if gambling is causing financial, emotional, relationship or other harm.

These Betting Rules may be updated from time to time to reflect changes to the service, products, law or operational requirements. The current version published on the website applies to future activity unless a different approach is required by law. If you do not agree with an updated rule, you should stop using the relevant service and review the options available under the Terms and Conditions.